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Incident Monitoring and Control Module

Schedule: creating one or a recurring task with the simultaneous distribution of employee availability; creating work queues planned for the employee, using the schedule of assigned work.

Proper allocation of resources: organization of staff interaction by agreeing / assigning mutually acceptable time of arrival to the object and gaining access to it; the ability to adjust this time if one of the parties is not ready.

Assigning time and managing execution lines: managing work in places with limited access times, controlling SLA deadlines, providing real-time work reports to the client.

Distribution by criteria: automatic assignment (distribution) of tasks to eliminate incidents, taking into account priorities in terms of work, level of skill of the contractor, geographical location of equipment.