The company BAN COM SERVICE LLC is an engineering and service company that provides its services in the field of supporting bank equipment (ATMs, PTKS, counting and sorting equipment) both at the places of their operation and at the company's service center, which is located in Kiev .
High efficiency and wide experience of our company’s specialists in the field of servicing banking equipment allow us to effectively resolve problems and quickly maintain equipment. High qualifications and scrupulous attention to detail are a guarantee of a long and cost-effective operation of the equipment.
Thanks to an extensive service network, equipped with qualified specialists and an incident control and management system (monitoring) (shown in Fig. 1.), which provides effective control over the operation of the equipment by collecting data and managing the condition of the equipment and the network as a whole, we offer the following types service support:
1.1. Standard SLM Service
This option includes a full package of services for the maintenance of equipment. The subscription fee for this package includes the cost of both repair work and used spare parts.
1.2. First Level Service FLM
This option includes a package of services for performing maintenance of equipment such as monitoring the condition of equipment, replacing consumables, diagnosing equipment malfunctions, does not involve repair work with replacing equipment nodes.
1.3. Each of the selected options also includes:
In the arsenal of our company there is a constantly replenished warehouse of original spare parts and modules, as well as modern diagnostic equipment that allows you to most accurately and quickly establish the malfunction that has arisen. Service representative offices of BAN COM SERVICE LLC operate in all regional centers of Ukraine.